Who We Are
Mary Lindsey
Over my career, I have had exceptional opportunities to merge some of my greatest passions into CALM[1] Centre of Excellence (CALMCOE). My overall goal is to strengthen and improve legal document service structures by using my skills and experiences to deliver quality and timely services.
It is not often you will hear someone expressing how much they enjoy their job or get excited to see what new opportunities or challenges await them at work. Still, I can honestly say without exception or biases that I do! I have worked in one legal document support capacity or another, most recently as a Global Legal Document Services Supervisor for a magic circle law firm (FBD). In this role, I championed, coordinated and implemented a Microsoft Office Specialist (MOS) certificate program across the DS operator base. I trained, mentored, administrated and proctored operators up to Microsoft Office Associates, Experts and Microsoft Certified Trainers.
In a previous role, I coordinated conversion from paper records to electronic health records for Alaska Native Tribal Health Centre (ANTHC). I have also designed and developed eLearning modules for BAE Systems (BAE); Manchester Airport Group (MAG) as an instructional designer and worked as an IT Trainer at Bilfinger GVA (GVA) (now Avison Young), Robert McBride (McBride), Henry Ford Academy (HFA) and Southway Housing Trust (SHT) in North West England. Before these roles, I worked with various large law firms in America.
I believe that experience and continuous learning and development prepared me with the foundational knowledge to work as your Administrative Assessor with high competence. I am self-motivated and driven by results. I possess a zeal always to produce quality work efficiently. By the same principles, I endeavour to encourage, mentor and motivate those around me as they strive for the same level of excellence and proficiency in their work. Coupled with my years of experience and educational background, you will experience professionalism, strong interpersonal skills, and ethical competence. I employ a balanced approach, prioritising your needs against agreed objectives and requirements by exercising exceptional time-management skills and initiative implementation.
As a strong leader, I do not see problems; instead, I administrate with a ‘we can do this' - the nucleus of my approach to almost anything I do. Allow me to work with you to build on your knowledge, enhance your skills to gain your reward. Trust your administrative assessment to the CALMing effects of our Centre of Excellence – you will not regret it.
[1] Complimenting your Academic Life Meritoriously